Instructions for returning an item are below. Returns are allowed unless otherwise noted on the product page or in the return policy exceptions.
Return apparel items must be unwashed, unworn, clean, and like-new. Music items must be unopened and like-new. We are unable to accept returns for items that were included within a bundle. Returns must be sent back within 60 days of the original order delivery date.
Please ship your return item(s) to the following address:
1020 Olympic Drive
Batavia IL, 60510
Please include a note with your name and order number.
Please ensure that you save the tracking information for your return shipment. If you do not have tracking information, we are unable to assist you with a return or exchange. We are not responsible for your return item until it arrives back at our warehouse.
Kindly note, while we allow returns, we will not refund the shipping costs of your order. We are not responsible for shipping costs incurred for returning unwanted items.
We reserve the right to deny a return pending the condition of the item(s) returned. Please click HERE for the full return and exchange policy.