We are able to cancel unshipped orders unless otherwise stated on the product page. We are unable to cancel digital download orders that have already been released/delivered.
Please click the link below to fill out our cancellation request form, and our team will reply ASAP to confirm. We will accommodate your request if possible, but we cannot guarantee cancellation if your order has already been prepared for shipment. Please note that we are only able to issue refunds to the original payment method.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.